Privacy Policy

Introduction

SubPal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription management application. We respect your privacy and are committed to protecting your personal data through our compliance with this policy.

1. Information We Collect

Personal Information You Provide:

Subscription details you manually enter (service names, costs, billing cycles, renewal dates, categories, notes)
Custom reminder preferences
Notification settings

Information Collected Automatically:

Device information (device model, operating system version, unique device identifiers)
App usage data (features used, frequency of use, time spent in app)
Performance data (crash reports, app performance metrics)
Local storage data (app preferences, settings)

Information We Do NOT Collect:

Payment card details or banking information
Passwords or login credentials for your subscription services
Location data or GPS information
Contact lists or address book data
Photos or media files from your device
Personal identification documents

2. How We Use Your Information

We use the information we collect to:

Provide core app functionality:

Store and display your subscription information
Calculate and show spending analytics
Send renewal reminder notifications at your specified times
Generate insights about your subscription spending patterns

Improve our services:

Analyze app usage to understand feature popularity
Identify and fix bugs and performance issues
Develop new features based on usage patterns
Optimize user interface and experience

Provide customer support:

Respond to your inquiries and support requests
Send important service announcements
Troubleshoot technical issues

3. Data Storage & Security

Local Storage:

All subscription data is stored locally on your device by default
Data remains on your device and is not transmitted to our servers
Local data is protected by your device's security measures

Cloud Backup (Optional):

If you enable iCloud backup, your data is encrypted and backed up to your personal iCloud account
iCloud backups are governed by Apple's privacy policy and security standards
You can disable cloud backup at any time in Settings

Security Measures:

Industry-standard encryption for sensitive data
Secure HTTPS connections for any network communication
Regular security audits and updates
No storage of payment information or passwords
Automatic data deletion if you uninstall the app

4. Data Sharing & Disclosure

We NEVER:

Sell your personal information to third parties
Share your subscription data with advertisers
Use your data for marketing without consent
Access your data without your permission

We may share data only in these limited circumstances:

With your explicit consent
To comply with legal obligations (court orders, legal processes)
To protect our rights and prevent fraud or security issues
With service providers who assist in app operations (under strict confidentiality agreements):
- Analytics services (anonymized data only)
- Crash reporting services (technical data only)
- Customer support tools (when you contact us)

5. Your Rights & Choices

Access & Portability:

View all data stored about you in the app
Export your data in common formats (CSV, JSON)
Transfer your data to another service

Control & Deletion:

Delete individual subscriptions or all data
Disable specific features (analytics, notifications)
Request complete account deletion
Uninstall the app to remove all local data

Opt-Out Options:

Disable analytics collection
Turn off push notifications
Disable cloud backup
Refuse optional data collection

6. Contact Information

For privacy-related questions, concerns, or to exercise your rights:

Email: [email protected]

Support: [email protected]

Response time: We aim to respond to all privacy inquiries within 48 hours and resolve issues within 30 days.

7. Consent

By using SubPal, you consent to this Privacy Policy. If you do not agree with this policy, please do not use our app. You may withdraw your consent at any time by discontinuing use of the app and requesting data deletion.